Q:
Why do I need the FINS Resume Service?
A:
Your resume is your first chance to impress potential employers and recruiters
and is often the key to getting your foot in the door. FINS Resume Service provides a complete, personalized
package of job search materials (resume, cover letter and thank you letter) to help
you advance to the next level in your career or make a switch to a new niche.
Q:
What are your resume writers' qualifications?
A:
Each writer is extensively trained with years of professional resume-writing experience and the highest accreditations such as CERW, CRSFS and CEIP.
Collectively, our writers have contributed to over 20 career books. They have the expertise to develop a high impact resume
targeted to your specific level and industry, from accounting to technology to health care.
Q:
How do I connect with my writer?
A:
Once you submit your contact information and relevant materials, one of our writers
will contact you within 24 business hours to begin the resume writing process. All of our
writers are available by phone and email.
Q:
Will an expert resume get me a new job?
A:
A compelling resume is your most effective tool in the job search. It's often
the first thing a prospective employer sees. A strong resume provides you with the
means to succeed, though placement is never a guarantee. We'll put you in the best
place possible to increase your interview potential and create powerful job search
materials to showcase your personal brand.
Q:
If I'm not in finance, can I still get a resume from you?
A:
With our extensive network of writers, we can provide a high quality, personalized
resume for you to work in any industry. Our expert writers are trained across multiple industries to be able to accommodate
the needs of all industries and levels.
Q:
How much does a resume package cost?
A:
We offer four packages depending on your experience level. All packages include
a resume, cover letter, and thank you letter as well as unlimited email support
and communication during the resume-writing process. Our packages vary in price
depending on your experience level. See our package page for
pricing details.
Q:
How do I know which package to choose?
A:
The packages are designed to accommodate all levels of experience from entry to
executive levels:
We have provided general guidelines based on years of experience
and sample job titles. To select the most appropriate package, we suggest using
the number of years of experience. If you have any questions or would like to discuss
the packages in more detail, please email us or call 1-877-975-7922 (International +1-609-520-4975)
and we'll help you pick the best package based on your experience.
Q:
What do the Online Profile Development and Online Branding Packages include?
A:
Recruiters and employers are increasingly using social media sites, so you need to have keyword-saturated, branded online profiles readily available. Choose one social network or a complete branding package where you choose 5 of the most popular networks including LinkedIn, Google Profile, Plaxo, Visual CV, ZoomInfo and Twitter. After your resume writer completes your resume, our profile developer will use the information in your resume to create a web-friendly, compelling profile.
Learn more about our online profile options. If you have any questions or would like to discuss
the online profile options in more detail, please email us or call 1-877-975-7922 (International +1-609-520-4975)
and we'll help you pick the online profile option that is right for you.
Q:
What are the accepted forms of payment?
A:
We accept Visa, MasterCard, American Express, Discover and Diners credit cards.
Q:
I purchased a resume package. What now?
A:
You will receive an email confirming your order once it has been processed. You will send us your existing resume if you have one. Then we will contact you within 24 business hours to begin the
resume writing process. Your final resume package (resume, cover letter and thank
you letter) will be delivered within five business days after your writer has collected all of your information. Your writer will email your resume in the following
three formats: Microsoft Word, ASCII and PDF. Have a more specific question?
Email us or call us at 1-877-975-7922 (International +1-609-520-4975).
Q:
How soon will I get my resume?
A:
Our comprehensive process and industry specialization helps us create targeted
and compelling marketing materials to ensure that you will be satisfied with the
finished product. After you provide the necessary background materials to your writer,
you will receive a working draft of your resume within five business days. The consultative
approach allows you to provide feedback so your writer can revise documents accordingly.
Q:
What if I'm not satisfied with my resume?
A:
We'll continue to work with you until you're satisfied with the final product.
We believe in the quality of our products and offer a 100% satisfaction guarantee.
Q:
What are your customer service hours?
A:
Customer Service hours are 8 am to 6 pm, ET, excluding holidays.
Q:
What if I have other questions?
A:
Email us or call us at 1-877-975-7922 (International +1-609-520-4975).
Have more questions?
Call us at 1-877-975-7922 and talk to a resume writer.